“People don’t resist change. They resist stress.”
– JURGEN APPELO
25+
Years of experience in entrepreneurship, business management, sales and marketing
500+
Hours of professional training given since 2014
600+
People trained in collaboration and management skills
50+
Client organizations from publicly traded companies and government agencies to startups, and nonprofits
Training: Navigating and thriving through organizational change
Navigate change with clarity and composure. Build resilience, sharpen adaptive leadership, and turn uncertainty into influence.
Summary
This interactive workshop helps participants understand the psychology of change and develop the adaptive leadership behaviours needed to stay grounded, influential, and effective during uncertainty. Through practical frameworks and a hands-on workshop, participants learn to regulate their reactions, focus their energy where it matters, and turn disruption into opportunity.
Training plan
- Understand how uncertainty affects mindset, confidence, and collaboration.
- Apply the Bridges Transition Model to normalize the emotional journey of change: endings, neutral zone, new beginnings.
- Use the Zone of Control, Influence, and Concern to focus energy where it has impact.
- Recognize opportunities hidden inside disruption.
- Build personal and collective resilience during periods of uncertainty.
- Develop the adaptive leadership behaviours that build trust and influence.
- Shift from passive adaptation to proactive leadership.
- Turn real challenges into an action commitment through a hands-on workshop.
Benefits & measurable improvements
Participants will walk away with:
- Increased psychological safety and normalized reactions to change.
- Stronger individual and collective resilience under uncertainty.
- Practical techniques to regulate stress and maintain clarity in high-pressure moments.
- Concrete behaviours that build trust and strategic influence during transformation.
- The ability to shift from passive adaptation to proactive leadership.
- A personal and team action commitment to carry forward after the session.
Who it’s for
This training is ideal for:
- Teams navigating significant organizational change, such as restructuring, leadership transitions, or role redefinition.
- Leaders and managers who need to model resilience and adaptive leadership for their teams.
- Individuals experiencing change fatigue or uncertainty who want practical tools to regain clarity.
- Organizations seeking to develop change-ready leaders at every level.
Format
- Duration: Half-day (3 hours), including a hands-on workshop
- Delivery: In-person or virtual
- Approach: Interactive training combining the science of change, adaptive leadership practices, and a hands-on workshop to turn challenges into action
- Language: English or French
Discover our other training programs

Effective Communication & Expectations Management
Master communication, manage expectations to build trust, reduce misunderstandings, and improve collaboration in any work environment.

How to Give and Receive Feedback Effectively
Master the art of giving and receiving feedback. Build trust, foster growth, and create accountability with practical tools and proven conversation frameworks.

Maximize Productivity & Wellbeing at Work
Boost productivity and wellbeing with practical tools to manage workload, prioritize tasks, reduce stress, delegate effectively, and build sustainable habits.

How to Deal with Difficult Customers
Learn an established 8-step method to defuse tension, rebuild trust, and turn difficult client interactions into positive, solution-focused outcomes.

Give Effective Presentations to Create Impactful Outcomes
Deliver clear, confident, and engaging presentations. Master structure, credibility, and audience impact to be heard, and inspire action.

Effective Leadership & Management Performance
Develop the skills and mindset needed to lead effectively, build trust, and drive sustained, engaged performance.

AI Foundations: Build the Right Reflexes
Understand what generative AI actually is, build the habits that make it safe and useful, and walk away with concrete use cases for your team.

Team Commitment to Service Excellence
Turn individual accountability into a shared standard of service excellence that clients and colleagues can count on.

Navigating and Thriving Through Organizational Change
Navigate change with clarity and composure. Build resilience, sharpen adaptive leadership, and turn uncertainty into influence.

Generative AI in Your Tools: Get More From What You Already Have
Understand what your team is already paying for, close the gap with standalone tools, and stop leaving productivity on the table.

Demystifying AI Agents and First Steps Toward Automation
Tell prompting apart from automation, identify the two or three workflows worth automating first, and put the standards and oversight in place to do it safely.
Request a free discovery call to find out how I can support your growth.
Insights and best practices

Ten minutes that change how you lead your day
What if one of the most valuable investments you could make in your daily performance required just ten minutes, before your workday even begins? I’ve noticed a meaningful difference between days when I take a few minutes in the morning to be still and present and those when I immediately launch into everything demanding my…
Read more →
The art of piloting: Where leaders create the most value
Imagine you’re piloting a B-52 bomber. Your aircraft is a complex machine, powered by multiple engines and supported by highly trained specialists. Your responsibility is to get it safely and effectively to its destination. You have a flight plan, instruments monitoring the aircraft’s performance, a horizon to watch for changing conditions and a control tower…
Read more →
Are you still set up for success?
When someone takes on a new role, we usually ask whether they are set up for success. Do they understand what is expected? Do they have the right skills, resources and authority? Is the workload realistic? But there is a problem with that question: we tend to ask it at the beginning. Six months later,…
Read more →
Getting everyone rowing in the same direction: The overlooked job of leadership
It sounds almost too simple. Yet in business coaching and executive coaching, I keep seeing variations of the same problem: capable people working hard, but not necessarily working in the same direction. It may show up as slow decisions, duplicated effort, internal friction, missed handoffs, competing priorities or departments protecting their own interests. The symptoms…
Read more →
The management discipline behind effective AI
Artificial intelligence is changing how work gets done. But the management challenge underneath it is not new. Long before AI, leaders had to decide why a role existed, what it was responsible for, what outcomes it was expected to produce, where its authority started and stopped and how it interacted with other roles. They also…
Read more →
From Boss to Coach to Change Agent: The Evolution of the Modern Manager
For generations, being a manager largely meant knowing what needed to be done and making sure other people did it. That model is changing. Today, managers are expected to empower rather than control, coach rather than simply direct, develop people rather than just evaluate them and help their teams navigate constant change. Add hybrid work,…
Read more →